joey1101 commited on
Commit
d090d86
·
verified ·
1 Parent(s): b70e6a4

Update app.py

Browse files
Files changed (1) hide show
  1. app.py +8 -8
app.py CHANGED
@@ -34,7 +34,7 @@ st.markdown(
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  text = st.text_area(
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  "Enter your comment",
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  placeholder="Type something here...",
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- height=150,
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  help="Write a comment you would like us to respond to!" # Tooltip for guidance
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  ) # Create a text input area
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@@ -71,7 +71,7 @@ def prompt_gen(user_review):
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  "- Begins with sincere apology and acknowledgment\n"
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  "- Clearly explains solution process with concrete steps\n"
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  "- Offers appropriate compensation/redemption\n"
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- "- Keeps tone humble and solution-focused (3-4 sentences)\n\n"
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  "Response:"
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  )
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  },
@@ -82,7 +82,7 @@ def prompt_gen(user_review):
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  "- Immediately acknowledges the product issue\n"
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  "- Explains quality control measures being taken\n"
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  "- Provides clear return/replacement instructions\n"
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- "- Offers goodwill gesture (3-4 sentences)\n\n"
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  "Response:"
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  )
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  },
@@ -93,7 +93,7 @@ def prompt_gen(user_review):
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  "- Directly addresses the safety worries\n"
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  "- References relevant certifications/standards\n"
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  "- Offers dedicated support contact\n"
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- "- Provides satisfaction guarantee (3-4 sentences)\n\n"
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  "Response:"
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  )
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  },
@@ -103,7 +103,7 @@ def prompt_gen(user_review):
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  "As a customer service representative, craft a concise response that:\n"
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  "- Specifically acknowledges both positive and constructive feedback\n"
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  "- Briefly mentions loyalty/referral programs\n"
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- "- Ends with shopping invitation (3-4 sentences)\n\n"
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  "Response:"
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  )
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  },
@@ -114,7 +114,7 @@ def prompt_gen(user_review):
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  "- Provides additional relevant product information\n"
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  "- Highlights key service features\n"
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  "- Politely requests more detailed feedback\n"
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- "- Maintains professional tone (3-4 sentences)\n\n"
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  "Response:"
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  )
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  },
@@ -125,7 +125,7 @@ def prompt_gen(user_review):
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  "- Shows genuine understanding of the issue\n"
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  "- Proposes personalized recovery solution\n"
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  "- Offers extended support options\n"
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- "- Maintains positive outlook (3-4 sentences)\n\n"
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  "Response:"
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  )
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  },
@@ -136,7 +136,7 @@ def prompt_gen(user_review):
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  "- Matches customer's positive energy appropriately\n"
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  "- Highlights unexpected product benefits\n"
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  "- Invites to user community/events\n"
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- "- Maintains brand voice (3-4 sentences)\n\n"
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  "Response:"
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  )
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  }
 
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  text = st.text_area(
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  "Enter your comment",
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  placeholder="Type something here...",
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+ height=100,
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  help="Write a comment you would like us to respond to!" # Tooltip for guidance
39
  ) # Create a text input area
40
 
 
71
  "- Begins with sincere apology and acknowledgment\n"
72
  "- Clearly explains solution process with concrete steps\n"
73
  "- Offers appropriate compensation/redemption\n"
74
+ "- Keeps tone humble and solution-focused (1-3 sentences)\n\n"
75
  "Response:"
76
  )
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  },
 
82
  "- Immediately acknowledges the product issue\n"
83
  "- Explains quality control measures being taken\n"
84
  "- Provides clear return/replacement instructions\n"
85
+ "- Offers goodwill gesture (1-3 sentences)\n\n"
86
  "Response:"
87
  )
88
  },
 
93
  "- Directly addresses the safety worries\n"
94
  "- References relevant certifications/standards\n"
95
  "- Offers dedicated support contact\n"
96
+ "- Provides satisfaction guarantee (1-3 sentences)\n\n"
97
  "Response:"
98
  )
99
  },
 
103
  "As a customer service representative, craft a concise response that:\n"
104
  "- Specifically acknowledges both positive and constructive feedback\n"
105
  "- Briefly mentions loyalty/referral programs\n"
106
+ "- Ends with shopping invitation (1-3 sentences)\n\n"
107
  "Response:"
108
  )
109
  },
 
114
  "- Provides additional relevant product information\n"
115
  "- Highlights key service features\n"
116
  "- Politely requests more detailed feedback\n"
117
+ "- Maintains professional tone (1-3 sentences)\n\n"
118
  "Response:"
119
  )
120
  },
 
125
  "- Shows genuine understanding of the issue\n"
126
  "- Proposes personalized recovery solution\n"
127
  "- Offers extended support options\n"
128
+ "- Maintains positive outlook (1-3 sentences)\n\n"
129
  "Response:"
130
  )
131
  },
 
136
  "- Matches customer's positive energy appropriately\n"
137
  "- Highlights unexpected product benefits\n"
138
  "- Invites to user community/events\n"
139
+ "- Maintains brand voice (1-3 sentences)\n\n"
140
  "Response:"
141
  )
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  }