https://aws.amazon.com/what-is/nlp/

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https://pubmed.ncbi.nlm.nih.gov/30348533/
https://www.newyorker.com/science/annals-of-artificial-intelligence/what-kind-of-mind-does-chatgpt-have
https://www.nytimes.com/2022/12/10/technology/ai-chat-bot-chatgpt.html
chatbot
https://www.ibm.com/topics/chatbots
https://www.npr.org/2023/03/02/1159895892/ai-microsoft-bing-chatbot
https://www.intel.com/content/www/us/en/retail/omnichannel.html
https://www.intel.com/content/www/us/en/retail/omnichannel.html
https://aws.amazon.com/what-is/nlp/
https://aws.amazon.com/what-is/nlp/
https://aws.amazon.com/what-is/nlp/
https://www.toptal.com/insights/innovation/chatbot-technology-past-present-future
https://www.brookings.edu/articles/how-artificial-intelligence-is-transforming-the-world/
https://engage.sinch.com/blog/ai-trends-2023/#:~:text=3.-,Chatbots%20are%20becoming%20a%20standard%20business%20solution,by%20customers.
https://engage.sinch.com/blog/ai-trends-2023/#:~:text=3.-,Chatbots%20are%20becoming%20a%20standard%20business%20solution,by%20customers.
https://engage.sinch.com/blog/ai-trends-2023/#:~:text=3.-,Chatbots%20are%20becoming%20a%20standard%20business%20solution,by%20customers.
https://engage.sinch.com/blog/ai-trends-2023/#:~:text=3.-,Chatbots%20are%20becoming%20a%20standard%20business%20solution,by%20customers.
https://www.chabotcollege.edu/ir/satisfactionsurveys.asp
https://www.chabotcollege.edu/academics/applied-technology-business/index.php
https://enterprisersproject.com/article/2023/4/ai-7-conversational-trends-watch-2023
https://iopscience.iop.org/article/10.1088/1742-6596/1387/1/012020/meta
https://yellow.ai/blog/whatsapp-chatbots-for-customer-experience/